Privacy policy

At Lunaria Decor Floral S.L., we prioritize your privacy. Our Privacy Policy details how we collect, use, and share information when you purchase our products or engage with our services. Please note that this policy does not cover third-party practices beyond our control.

INFORMATION WE COLLECT To fulfill orders and provide services, we require specific details such as your name, email, phone number, address, payment information, and product details. If you contact us directly, you may provide additional information for custom orders or inquiries.

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT We collect, use, and share information for legal reasons, including service provision, customer support, consent-based activities, legal obligations, and legitimate interests.

INFORMATION SHARING AND DISCLOSURE We value your privacy and limit sharing. We may share information with trusted service providers and, if applicable, disclose it in business transfers or to comply with laws.

DATA RETENTION We retain your personal information as long as necessary for service provision, legal obligations, dispute resolution, and agreement enforcement, typically for a period of 2 years.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU Personal information may be stored and processed in the US or other jurisdictions through third-party hosting services. Appropriate legal bases, such as Privacy Shield certification, are relied upon for such transfers.

YOUR RIGHTS If you reside in certain territories, you have specific rights concerning your personal information, including access and data correction. These rights may have limited applicability.